LoadNow promotes a culture which is Agile, enduring, and Innovative. The team is highly energetic and strives to be ahead of the trends. We are fully loaded with ownership and accountability, an innovative mindset, and inquisitiveness. Whatever we do, revolves around the sole objective of delivering an impeccable experience to all our stakeholders.
This role requires an individual who is capable to own and manage customer relationships. The person should be driven to bring tangible benefits to improve more customer leads, acquire more customers and increase retention. The person will manage customer expectations and transform engagement into long term partnership through repeated and sustained orders. The candidate will work closely with client teams, operations team, internal departments like Marketing, Finance and will report to city/regional business development manager.
Roles & Responsibilities
Responsible for regular engagement with customers
Manage customer expectations in terms of service delivery as per requirement
Onboard new customer accounts within a geography/sector to drive sales
Work with cross functional teams to drive business growth through existing clients
Coordinate with operations team for fulfilment of customer orders and troubleshooting any issues
Support finance department with necessary support for billing and recovery wherever required
Prerequisites
Graduates from any discipline
Minimum 1 year experience of handling business development
Ability to multi-task by handling multiple client orders in parallel
Strong team player with an ability to manage inter department coordination
This role requires an individual who is capable to own and manage all ground operations across various clients. The person should be driven to bring tangible benefits to improve efficiency and reduce costs for the operations. The person will manage end to end vendor relationship to forge long term commitments and derive high quality service from the deployed resources. The candidate will work closely with client teams, vendors, internal departments like Sales, Finance and will report to city/regional operations manager.
Roles & Responsibilities
Responsible for daily operations across client projects
Manage client expectations in terms of service delivery as per requirement
Troubleshoot any ground issues in customer order fulfilment
Onboard new vendors to the network to strengthen service offerings
Manage vendor relationships to enable long term partnership
Work with cross functional teams to drive business growth through existing clients
Support finance department with necessary ground support for billing and payments wherever required
Prerequisites
Graduates from any discipline
Minimum 1 year experience of handling ground operations
Ability to multi-task by handling multiple client orders in parallel
Strong team player with an ability to manage inter department coordination
